Privacy Policy
Effective Date: 01.03.2026
1. Payment Processing Entity
All payments and billing for White Fin Capital are processed by FBCPA MARKETING FZCO, a company registered in the International Free Zone Authority (IFZA), United Arab Emirates. FBCPA MARKETING FZCO acts as the merchant of record for all subscription transactions.
2. Information We Collect
We collect information you provide when you create an account or subscribe to our service, including:
- Name and email address
- Payment information (processed and stored securely by Stripe — we do not store card details)
- Account usage data and log information
- Device and browser information for security and fraud prevention
We do not collect or store sensitive financial data beyond what is necessary to process your subscription.
3. How We Use Information
We use the information we collect to:
- Provide and maintain your subscription access
- Process payments and send billing communications
- Respond to customer support requests
- Improve the quality and security of our service
- Comply with legal obligations, including applicable UAE and international regulations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Legal Basis for Processing
If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we rely on the following:
- Contract performance — processing your account and payment data is necessary to deliver the subscription service you purchased
- Legitimate interest — we use usage data and device information to maintain platform security, prevent fraud, and improve the service
- Consent — we use analytics cookies only with your explicit consent, which you can withdraw at any time
- Legal obligation — we retain billing records as required by UAE financial regulations
5. Cookies & Analytics
We use cookies and similar technologies on the platform:
- Essential cookies — required for authentication, session management, and security. These cannot be disabled as the service cannot function without them.
- Analytics cookies — we use Google Analytics 4 to understand how visitors interact with the platform (pages visited, session duration, general geographic region). Analytics cookies are only activated after you provide consent via the cookie banner.
Google Analytics may transfer data to servers in the United States. Google's privacy practices are governed by Google's Privacy Policy. You can withdraw your consent for analytics cookies at any time by clearing your browser cookies and revisiting the site.
6. Third-Party Services
We share data with the following third-party service providers, solely to operate and deliver the service:
- Stripe — payment processing. Your payment details are submitted directly to Stripe and are governed by Stripe's Privacy Policy. We receive only a tokenised reference to your payment method and are never in possession of your raw card data.
- Clerk — authentication and user management. Clerk processes your email and login credentials to provide secure sign-in. See Clerk's Privacy Policy.
- Google Analytics — website analytics (with your consent). See Google's Privacy Policy.
- Vercel — hosting infrastructure. See Vercel's Privacy Policy.
These providers may store and process your data in the United States and other jurisdictions. We do not share your data with any third parties beyond those listed above.
7. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (TLS/HTTPS), access controls, and secure hosting infrastructure. While we take reasonable precautions, no method of transmission over the internet is 100% secure. We will notify you promptly if we become aware of a breach that affects your personal data.
8. International Users
White Fin Capital is operated by FBCPA MARKETING FZCO, based in the UAE. By using our service, you consent to the transfer and processing of your data in the UAE and, where applicable, by our processors (including Stripe, Clerk, and Vercel) in other jurisdictions. We take appropriate steps to ensure your data is handled in accordance with applicable privacy laws.
9. Children's Privacy
The service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a person under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal data, please contact us at support@whitefincapital.com.
10. User Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing
- Object to or restrict certain types of processing
- Request data portability (receive your data in a structured format)
To exercise any of these rights, please contact us at support@whitefincapital.com. We will respond within 30 days.
11. Data Retention
We retain your personal data for as long as your account is active or as required to provide our service. We retain billing records for a minimum of five (5) years to comply with financial regulations applicable to FBCPA MARKETING FZCO under UAE law. Upon account deletion, we will remove or anonymise your personal data within a reasonable period, except where retention is required by law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the platform at least 14 days before the changes take effect. The "Effective Date" at the top of this page will be updated accordingly. Your continued use of the service after the updated policy becomes effective constitutes your acceptance of the changes.
If you have questions about this Privacy Policy, contact us at support@whitefincapital.com.